To maximize the value of our solutions and fully realize the value of your investment, your staff needs to understand the system's functionality and how to use it most effectively in daily operations. Our training programs provide the required information, knowledge and skills to make this possible. We have a vested interest in making sure you make the best possible use of our anti-money laundering solutions and are comfortable and satisfied using them to their full potential.

Education Services can provide support recommendations that best meet your needs - whether it is for a training course, 1:1 consultancy, or a workshop to most effectively address your requirements. Fortent  Instructors have had hands-on involvement with our products, as they are often involved in the deployment of the technology - they don't 'just teach". This experience is invaluable when running the courses, allowing them to share 'best practice' advice and examples of fraud risk management. 

Together we can agree the best training programme to bring your staff up to speed for implementation of the new product, and through the life cycle of the product with refresher and update training and training for new staff.

Courses overview

We offer a suite of standard training courses for each product:

AML Training

• AML User - all of your AML users and user support staff will need this practical hands-on course to familiarize them with the application
• AML User Administrator - this follow-on course has been designed to teach your staff about effective user administration and policy management of the application
• IEF Operations Workshop - this course is aimed at ensuring that your technical support staff understands the day-to-day role of maintaining an operational system running the Fortent application
• Business Logic Unit (BLU) Training (Retail Banking) - his course will teach attendees how to design effective BLU Rules 

Fraud Suite Training

These are a set of one-day courses designed to train your Fraud Detection Officers how to use and provide user support on our Fraud suite of products ( On Us, Kiting and Deposit). 

In addition, we offer a range of courses that can be tailored to meet your requirements, as they will be heavily dependent upon your organizational and technical environment.  These can be discussed further with your Account Manager, or our Educational Services Manager.

Founded as an anti-money laundering company, Fortent continually strives to improve its service and client support.

At Fortent, we're confident in the quality and performance of our anti-money laundering products. Training our clients' staff ensures that these compliance solutions work to their fullest potential. Offering this service is part of our dedication to protecting your institution's valuable assets.